Privacy Policy

This privacy policy applies to the Website www.filthyfriday.love (hereinafter "THE SITE"), owned and operated by Easycomm, S.A., a Panamanian corporation duly registered under Mercantile Folio No. 768790 (S).

  1. Your privacy is important to us – The protection of your privacy and the security of your personal information are very important to us. Please take a few minutes to carefully read the following privacy policies. In order to offer you continuous improvement and expansion of our services for your greater convenience and benefit, this privacy policy may change from time to time. If you have any questions about our privacy policy, please contact us using the information that appears at the end of this document.
  1. Scope and Consent – This Privacy Policy establishes the terms of use and protection of information provided by users when using the different communication mechanisms and channels belonging to Easycomm, S.A. (hereinafter, "THE COMPANY"), including the website, customer service center, events, and any other suitable means of communication.
  1. Commitment to Data Protection – THE COMPANY is committed to protecting and securing the data provided by its users, therefore it requests, uses and processes your personal data in accordance with Law 81 of March 26, 2019, on Personal Data Protection, and its respective regulations.
  1. Acceptance of Privacy Policy – By using this website, the customer accepts the terms and conditions stated herein, including its usage policies, as well as the information contained in this site and that which is accessible through it. The general conditions for the use of this site are indefinite and will remain in effect while the site is active. Please make sure to read these Privacy Policies in their entirety.
  1. Privacy Policy Updates – This Privacy Policy may be updated or undergo changes over time, therefore THE COMPANY recommends validating and/or reviewing the website periodically and continuously to ensure you agree with any changes made.
  1. What Type of Personal Data Do We Collect? – In the process of purchasing event tickets and using the website, we collect the following personal data:
  1. Identity Data: Name, surname, gender, nationality, and age.
  2. Contact Data: Email address and phone number.
  3. Preference Data: Preferred language, city of origin, destination city, previous and current hotel/hostel in Bocas, favorite song, and Instagram account.
  4. Emergency Data: Emergency contact name and number.
  5. Transaction Data: Payment and billing information.
  6. Technical Data: Internet protocol (IP address), login data, browser type and version, time zone setting and location, platform, operating system or other technology on the device you use to access the website.
  7. Communication Data: Communications between the user and THE COMPANY related to website use such as chats and customer service emails.
  8. Purpose of Processing your Personal Data – By providing your Personal Data when purchasing tickets or using our website, you give your express, free, unequivocal, informed and specific consent for THE COMPANY to capture, use and process your Personal Data in accordance with the following purposes:
  9. Ticket and Purchase Processing: To process your purchase of tickets and other services offered through the website.
  10. Identity Verification: To validate and/or verify your identity at the time of purchase and event entry.
  11. Legal Compliance: To carry out the verifications we are required to perform under applicable laws and regulations.
  12. Service Provision: To provide you with our services and process your transactions.
  13. Transaction Monitoring: To monitor your transactions and ensure your security.
  14. Notifications: To send you notifications regarding the use of provided services, including purchase confirmations and event updates.
  15. Communication: To record and store communications we maintain with you regarding the use of our services.
  16. Marketing and Advertising: To send you updates, marketing and advertising information, and information relevant to you.
  17. Data Analysis: To perform data analysis in relation to our services and improve the quality of service provided.
  18. Site Administration: To administer and protect the website, including maintenance systems.
  19. Service Improvement: To help us improve the services provided by completing satisfaction surveys, comments or reviews regarding the website.

If you do not provide or refuse to provide the personal data we require to provide you with our services and/or comply with our legal obligations, you will not be able to access the website services.

THE COMPANY declares that it will not give or sell your individual and personal information to any external company for use with marketing purposes or service offerings. We will maintain the confidentiality of your personal information and it will only be used for the fulfillment of the purposes established in this Privacy Policy.

  1. How we store the information we collect – We store in our database the information you provide and the information we collect electronically. We maintain a variety of security measures to protect users' personal information under our control from misuse, alteration or destruction.
  1. Additional Security Details – THE COMPANY implements various security measures to protect users' personal information, including:
  1. Encryption: We use advanced encryption technologies to protect your data during transmission and storage.
  2. Firewalls: We implement robust firewalls to prevent unauthorized access to our systems.
  3. Restricted Access Procedures: Only authorized personnel have access to users' personal information, and these accesses are regularly reviewed and monitored.
  4. Monitoring and Audits: We conduct continuous audits and monitoring of our security systems to detect and mitigate potential vulnerabilities.
  1. Use of Electronic Tools: "Cookies" – Like many websites on the Internet, the Sites use "cookies". "Cookies" are small strings of data that are placed on the user's hard drive during the data exchange that occurs when the user's browser points to one of the Sites. Our "cookies" help us collect information about the web pages that the user accesses or visits, and collect any information about preferences indicated on the Site automatically. We also use "cookies" to make your experience on the Site more personalized and convenient.

Additionally, we use the information contained in "cookies" to solve systemic problems, to administer the website, analyze trends and review demographic information. We may use this information with our service providers and sponsors to measure the effectiveness of our advertising, content and programming.

At no time will our "cookies" extract any data contained on your hard drive. If you are just browsing the Site, a "cookie" identifies your computer, browser and user.

If you place an order with us, we use "cookies" that help us store your preferences and store additional session information (a "session" is a single visit to the Site).

  1. Subcontracted Advertising – We may subcontract third-party advertisers who use "cookies", visit counters and other technologies to provide advertisements when accessing the Site in order to generate statistics and metrics related to the provision of such advertisements.

We may also subcontract network advertising providers who use "cookies", visit counters and other technologies to collect non-personal identification information about your visits and interactions with the Site and/or other websites, in order to provide targeted advertisements through their network of websites (which may or may not include one or more of the Sites).

These third parties may also use this information to determine or predict the characteristics and preferences of their respective advertising audiences, to measure the effectiveness of their advertisements and related purposes.

  1. User Rights

As a user of THE SITE, you have the following rights in relation to your personal data:

  1. Right of Access: You have the right to request access to the personal data we have about you.
  2. Right of Rectification: You have the right to request the correction of any incorrect or incomplete personal data.
  3. Right of Deletion: You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
  4. Right to Data Portability: You have the right to receive your personal data in a structured, commonly used and machine-readable format, and to transmit it to another data controller.
  5. Right of Opposition: You have the right to object to the processing of your personal data for reasons related to your particular situation, when the processing is based on legitimate interests of the data controller.

To exercise any of these rights, please contact us using the information that appears at the end of this document.

  1. We Do Not Store Banking Data – THE COMPANY does not store banking information of its users. All payment data, including credit or debit card numbers, are processed directly by our secure and certified payment platforms. This ensures that your financial information is handled with the highest standards of security and data protection. We commit to not saving, recording or retaining any banking information on our servers, thus ensuring your total privacy and security.
  1. Contact and Questions – Please contact us if you have any questions or comments. Customer satisfaction is paramount to us. If you have any questions about this privacy policy or believe there may have been a violation of this policy, please let us know by contacting us at email info@easycomm.fun, Phone: +507 7609968, or at our offices in: Province of Bocas del Toro, District of Bocas del Toro, Corregimiento of Bocas del Toro (Head), Urbanization Isla Colón, Street Ave E Norte, between 1st and 2nd streets.